Ensuring the standard information, communication and compliance required by the working groups (Quality Management Unit, Committees, Teams) carrying out quality and accreditation activities requires a planned guidance service.
This service is available in our institution Quality Coordination is carried out by.
Numerous measures were taken to standardize the organization's activities and bring them into compliance with national/international quality standards. document has been created.
The preparation, approval, implementation, revision, control and sharing of these documents (procedures, protocols, plans, instructions, job descriptions, forms, etc.) with employees are provided by our Coordinatorship.
It is possible to access all documents through the hospital information system; users can print them when necessary.
The effectiveness of our services is regularly measured and evaluated in our institution, which always aims to provide quality healthcare services.
The results obtained will inform decisions to be taken to provide better service to our patients. guide is used as.
Our coordination department monitors the performance of medical, administrative, financial and support processes to ensure the quality and safety of services. continuous and impartial measures, evaluates the results and plans the necessary improvements.
In addition, the design, implementation, impact monitoring and performance measurement processes of new services are carried out within a defined systematic.
Numerous indicator are regularly monitored; data collection, analysis, interpretation and validation processes are carried out carefully.
🏥 Our hospital, to provide qualified and reliable health services It is not enough to establish the infrastructure of modern health systems alone; it is also considered sufficient to establish all process and service components of this system. measuring and evaluating its effectiveness is of great importance.
📈 In this direction, various services are used to monitor and continuously improve the quality of service. performance and quality indicators The indicators in question are determined as follows:, Ministry of Health published by Indicator Management Guide is defined and implemented accordingly.
✅ Within the scope of our quality management system, these indicators are implemented within our organization. accurate, systematic and effective It is aimed to be managed in a way; with the data obtained directing improvement activities is provided.
The quality improvement and patient safety program requires that employees be equipped with information in accordance with the standards.
In this context, for the newly recruited and continuing personnel various training programs is being organized.
Planning of trainings, organization of trainers and participants, preparation of the training environment, evaluation and recording of the activity Education Coordinatorship is carried out by.
Annual average 40–50 educational events are planned and many academic, administrative staff and interns participate in these programs.
Some of the training contents:
Patient and Staff Safety
Patient Rights
Infection Control
Basic and Advanced Life Support
Fire Safety
Occupational Health and Safety
The quality of health services is continuously improved through project work carried out by our Quality Coordination Department.
Some of our featured projects include:
💗 CPR Training Project (For all hospital staff) (Continues regularly every year)
🤱 Mother-Friendly Hospital Project (Ongoing)
👶 Baby-Friendly Hospital Project (Completed)
🤰 Pregnancy Education School Project (Completed)
🧾 Increasing the Number of Professional Certifications